Total Wine & More - Gilbert, Arizona

Psyony otani

What do you get when you combine an extremely wide variety of every alcohol, an easy to navigate store, and super friendly and helpful staff?

Drunk.

But also an experience that leads you to be a constant repeat customer. 100% b3st place to stop. Their app even has coupons now and again, as well as the ability to order pickup ahead of your visit, or get it delivered!

Erika B

Total Wine Spirits Beer and More in Gilbert is a must-visit! Marc, one of their knowledgeable staff members, made our wine tasting experience extraordinary. He introduced us to exceptional wines from Europe, and we thoroughly enjoyed the experience. The service and selection are fantastic. Highly recommended!

Lilian Wanjohi

Overall enjoy shopping at this store and staff always asking if you need help finding what you want. However felt rushed on my last visit and I was trying to load my drinks online to get deals but the cashier at check out kept asking me constantly if I am ready to check out despite not being in the queue. Missed one drink on the aisles as I had forgotten it’s Canadian but she didn’t have patience for me to go get it.

Grace Phillips

I would like to preface that everyone throughout the store was very nice and helping me find things and giving me recommendations besides the old lady in the front on Friday around 4pm that was clearly annoyed. I came in with my family but I was buying my own stuff. My mom and sister goes first and the lady was all nice to them and when my sister asked if she needed to see her ID she was like “no honey your good” because my mom was buying and that makes sense. But when I came up she got the most annoyed look on her face clearly thinking I’m under age or something and said “I need YOUR Id” like could of been nicer but no problem here you go. She then got further annoyed that I was 21, looked at me, said nothing, then called a manager. Literally not telling me what’s going on. She needed to identify my card cause I was under 22 is what the manager said (nice women) I completely understand policy but please don’t make it seem like I’m the worse thing that happened to your day like dang just wanted to buy some beer :,)

carl geisert

So I have people coming over, I order liquor for delivery, it doesn't show up within the delivery window. I go online, says the order is cancelled. I call, they say it was out of stock, yet they let me order it on the website, I'm depending on them to deliver it, and they don't. Seems like you should not be able to order something for delivery the same day that they don't have in stock, eh? Time for a software upgrade guys.

Todd Wynia

A great store with great prices on wine. We especially love the weekend tasting table to try new wines. The staff is always super friendly and helpful. I feel like we have our own private sommelier.

Randy

After attending a funeral for a friend, I decided to do the adult thing and unwind with some tequila. Since Fortaleza tequila is hard to find, I asked for help from the nearest associate. Cole, who was very knowledgeable about tequila and seemed to genuinely enjoy it, chatted with me for a moment before inviting me to sample a couple of his recommendations. I ended up purchasing two bottles that I’d never heard of but that I thoroughly enjoy.

At the cashier, Dakota, who was familiar with both bottles, further confirmed Cole's recommendations. Both Cole and Dakota went out of their way to be helpful and friendly, clearly showing their passion for what they do. I was in a better mood already and I hadn’t even opened my bottles yet.

Ambiko X

Refused to sell me WATER. I came in with my boyfriend we were buying WATER and the cashier asked for ID. I didn’t have mine but he had his… she called a manager and they said they don’t allow people under 21 in the store, but there’s people walking around with their kids inside the store as well. I looked up their policy on their website, and this is what it said “ we don’t allow any person under the age of 21 to enter our store unless accompanied by an adult guardian of legal drinking age*” but even though he had his ID and I didn’t have mine, they still refuse to sell us water. So that being said, shouldn’t we be allowed to buy the water considering he had his ID? Or do you just not sell to any family coming in with their kids as well? Or do you just cherry pick who you will apply this rule to?